Privacy Policy for CZ Vignes Motorway & Tourist Services

Welcome to CZ Vignes Motorway & Tourist Services. Your privacy is paramount to us. This policy outlines how we collect, use, protect, and share your personal information when you access or use our online platform, which provides motorway vignette and toll regulation information, real-time traffic and roadworks alerts, route planning, rest area directories, travel advisories, guided driving tours, fleet compliance consulting, emergency assistance coordination, printable maps, and tourism partnership programs.

Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide: This includes information you voluntarily provide when using our services, such as signing up for alerts, requesting itinerary planning, or contacting our support team. This might include your name, contact details, travel preferences, and vehicle details relevant to toll or vignette information.
• Usage Data: We automatically collect information on how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Location Data: With your consent, we may use and store information about your location. This is crucial for providing accurate real-time traffic alerts, route planning, and identifying nearby rest areas. We primarily rely on your device's location services or IP address for this.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

CZ Vignes Motorway & Tourist Services uses the collected data for various purposes:

• To provide and maintain our service, including processing your requests for information and services.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service, such as enhancing our interactive map features or refining route planning algorithms.
• To monitor the usage of our service.
• To detect, prevent and address technical issues.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), CZ Vignes Motorway & Tourist Services legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

CZ Vignes Motorway & Tourist Services may process your Personal Data because:

• We need to perform a contract with you, such as providing you with route planning services.
• You have given us permission to do so, for example, for sending you traffic alerts.
• The processing is in our legitimate interests and it's not overridden by your rights, such as for improving our service offerings.
• To comply with the law.

Retention of Data

CZ Vignes Motorway & Tourist Services will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

CZ Vignes Motorway & Tourist Services will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the Czech Republic and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Czech Republic and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CZ Vignes Motorway & Tourist Services will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose your personal data in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of CZ Vignes Motorway & Tourist Services.
• To prevent or investigate possible wrongdoing in connection with the service.
• To protect the personal safety of users of the service or the public.
• To protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement robust technical and organizational measures, including encryption and access controls, to safeguard your information.

Your Data Protection Rights Under GDPR (for EU/EEA users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CZ Vignes Motorway & Tourist Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where CZ Vignes Motorway & Tourist Services relied on your consent to process your personal information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: CZ Vignes Motorway & Tourist Services, 47 Masarykova Street, 2nd Floor, Brno, South Moravian Region, 602 00, Czech Republic